Got a Complaint? Let's Resolve It.

Terms and Conditions

Please read and agree to the following terms and conditions:

  1. Response Time: We will acknowledge receipt of your complaint or query within 24 Hours and aim to resolve it within two (2) business days.
  2. Investigation: All complaints and queries are thoroughly investigated. We may request additional information if needed.
  3. Resolution: We will strive to provide a fair resolution. However, not all requests may be fully accommodated based on our policies.
  4. Privacy: Your information will be handled in accordance with our privacy policy.