Complaint/Query

Complaint/Query Request Form

If you have a complaint, concern, or inquiry regarding our services, please fill out the form below. Our support team will review your submission and get back to you as soon as possible with a resolution or response.

Bio Data

Type of Issue

Details of the Complaint/Query

Nature of Complaint/Query

Supporting Documents

Please attach any relevant documents to support your complaint or query

Terms and Conditions

Please read and agree to the following terms and conditions:

  1. Response Time: We will acknowledge receipt of your complaint or query within 24 Hours and aim to resolve it within two (2) business days.
  2. Investigation: All complaints and queries are thoroughly investigated. We may request additional information if needed.
  3. Resolution: We will strive to provide a fair resolution. However, not all requests may be fully accommodated based on our policies.
  4. Privacy: Your information will be handled in accordance with our privacy policy.